Common questions
Why are Work and Investment locked?
Your Personal score has fallen below one of them. That is the whole premise of the app: Personal is the foundation, and problems above it are usually symptoms of it leaking. Complete a Personal check-in — three questions and one committed action — and both unlock for 24 hours. The alarm re-evaluates at your next weekly re-audit.
I did my daily move but my streak didn't go up
The streak counts one completion per calendar day, in your phone's local time zone. If you already marked today done, a second tap won't count. Miss a full day and the streak restarts at 1.
Can I snooze more than once?
No — one snooze per day, and it brings the move back in four hours. The limit is deliberate.
How do I change my reminder time?
Profile → Daily reminder → Time. If notifications never arrive, check that Three Buckets is allowed to notify you in your phone's system settings.
How do I delete my account?
Profile → Account → Delete account and data. One confirmation, then everything is permanently deleted — your answers, scores, snapshots, goals, streak, and your login. It cannot be undone and we cannot restore it. You do not need to email us first.
What do you collect?
Your sign-in identity, your audit answers, and your streak and goals. Nothing else, no trackers, no ads, never sold. The Privacy Policy lists every field in a table.
Do I need an account?
No. "Continue on this device" gives you the entire app with no account, and nothing leaves your phone. You lose sync between devices and your data does not survive deleting the app.
Still stuck?
Email support@3buckets.app with your device model and iOS or Android version. If the app crashed, tell us what screen you were on — that is usually enough for us to find it.